Privacy Policy

Last Updated: April 4, 2026

The Jade Ninja ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Telegram channels, and related services (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

1. Information We Collect

Information You Provide Directly:

• Account Information: Name, email address, and Telegram username when you register or subscribe
• Payment Information: Billing details processed through our third-party payment processor (we do not store full credit card numbers on our servers)
• Communications: Messages, feedback, or support requests you send to us

Information Collected Automatically:

• Usage Data: Pages visited, features used, alert interaction patterns, and time spent on the Service
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies and Tracking Technologies: Small data files stored on your device to improve functionality and analyze usage (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

1. Provide, operate, and maintain the Service, including delivering trade alerts via Telegram
2. Process subscriptions, payments, and billing
3. Send transactional communications such as subscription confirmations, billing receipts, and service updates
4. Respond to your inquiries and provide customer support
5. Analyze usage patterns to improve the Service, our algorithmic engine, and user experience
6. Monitor and prevent fraudulent activity, unauthorized access, and abuse
7. Comply with legal obligations and enforce our Terms of Service

We do not use your personal information for automated decision-making that produces legal effects concerning you.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist with payment processing (e.g., Stripe), email delivery, analytics, and hosting. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Telegram: Your Telegram username is used to grant access to our alert channels. Telegram's own privacy policy governs their handling of your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of The Jade Ninja, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion or subscription cancellation, we may retain certain data for up to 24 months to comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized and aggregated data (which cannot identify you) may be retained indefinitely for analytical purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core website functionality such as session management and security
• Analytics Cookies: Understand how visitors interact with our website using services like Google Analytics
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service. We do not use cookies for third-party advertising.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data and encourage you to use strong, unique passwords for your account.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including direct marketing
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@thejadeninja.com. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used, (b) request deletion of your personal information, (c) opt out of the sale of personal information (note: we do not sell personal information), and (d) not be discriminated against for exercising your privacy rights. To make a verifiable consumer request, email us at support@thejadeninja.com.

9. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction. By using the Service, you consent to this transfer. We take reasonable steps to ensure your data receives adequate protection in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at support@thejadeninja.com.

11. Third-Party Links

The Service may contain links to third-party websites or services (including Telegram, payment processors, and social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and may notify you via email or through the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@thejadeninja.com

Company: The Jade Ninja